Terms & Conditions

This policy was last modified on January 15, 2018.

Please read these Terms of Sale (“Terms”) carefully. These terms apply to you and your purchase of any products from Candid Tea through its website (“Site”), located at www.candidtea.com, except to the extent that you have entered into a separate written agreement with Candid Tea that supersedes some or all of these terms. These terms are subject to change without prior written notice at any time, in Candid Tea’s sole discretion. By placing an order for products through the site, you agree to be bound by and accept the Terms and Conditions in effect at the time of such order. All sales are expressly conditioned upon your agreement to these Terms in addition to Candid Tea’s Terms of Use.


When you make a purchase from the Site, you may create an account as part of the checkout process. You are responsible for maintaining the confidentiality of your password and restricting access to your password and account. You further agree to accept responsibility for all purchases and activities that occur under your account.


Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.


All prices for products (and the associated costs of shipping and tax) are shown in U.S. dollars. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.


Candid Tea currently accepts Visa, MasterCard, American Express, Discover credit cards. By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically.


Please refer to our Shipping and Returns Policy for information about how Candid Tea handles shipping and processing from users of the Site.


Please refer to our Privacy Policy for information about how Candid Tea collects, uses and discloses personal information from users of the Site.


We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Site is accurate, complete, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by Candid Tea is not as described or pictured, your sole right is to return it in an unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. In the event of an error you can cancel your order and obtain a refund.


Candid Tea will not be liable for lost profits, loss of business, or other consequential, special, incidental, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party, except as expressly provided herein. To the full extent permitted by law, Candid Tea’s liability shall be limited to the amount actually paid for the purchase of products from this site. Some states do not allow the exclusion or limitation of certain damages, So the above limitation or exclusion may not apply to you.


Candid Tea is a registered trademark, service mark, and/or trade name of Candid Tea. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. Candid Tea disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorization of Candid Tea, except as necessary to accurately identify the products or services of Candid Tea.


You agree that Candid Tea may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Candid Tea’s products or services, or for such other purpose(s) as Candid Tea deems appropriate.

Candid Tea reserves the right, with sole discretion, to deny you access to the Website without notice, and to remove any content that does not adhere to these terms.


The information available on the Website is intended to be a general information resource regarding the topics discussed, and is not tailored to your specific circumstance. You should not construe this as legal, accounting or other professional advice. This Website is not intended for use by minors. You should evaluate all information, opinions and advice available on this Website in consultation with your Medical, Financial or other Advisor, as appropriate.


Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.


We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.


To the extent that this Site contains links to outside services and resources, the availability and content of which Candid Tea does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.


This site and all contents of the site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Candid Tea shall not be liable for any damages of any kind related to your use of this site.


You agree to defend, indemnify and hold harmless Candid Tea, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites; (b) your violation of these Terms of Use; (c) your violation of any rights of another; or (d) your conduct in connection with the Sites.


Notwithstanding any of these Terms of Use, Candid Tea reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to, and use of, the Sites.


If you have questions regarding our policies, please contact us via email at info@candidtea.com.