Terms & Conditions

This policy was last modified on February 22, 2019.

Please read these Terms of Sale (“Terms”) carefully. These terms apply to you and your purchase of any products from Candid Tea through its website (“Site”), located at www.candidtea.com, except to the extent that you have entered into a separate written agreement with Candid Tea that supersedes some or all of these terms. These terms are subject to change without prior written notice at any time, in Candid Tea’s sole discretion. By placing an order for products through the site, you agree to be bound by and accept the Terms and Conditions in effect at the time of such order. All sales are expressly conditioned upon your agreement to these Terms in addition to Candid Tea’s Terms of Use.

I. YOUR ACCOUNT

When you make a purchase from the Site, you may create an account as part of the checkout process. You are responsible for maintaining the confidentiality of your password and restricting access to your password and account. You further agree to accept responsibility for all purchases and activities that occur under your account.

II. ACCEPTANCE OF ORDER

Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.

III. PRICING AND AVAILABILITY

All prices for products (and the associated costs of shipping and tax) are shown in U.S. dollars. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.

IV. PAYMENT TERMS

Candid Tea currently accepts Visa, MasterCard, American Express, Discover credit cards. By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically.

V. SHIPPING AND RETURNS

Please refer to our Shipping and Returns Policy for information about how Candid Tea handles shipping and processing from users of the Site.

VI. PRIVACY POLICY

Please refer to our Privacy Policy for information about how Candid Tea collects, uses and discloses personal information from users of the Site.

VII. INACCURACY DISCLAIMER

We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Site is accurate, complete, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by Candid Tea is not as described or pictured, your sole right is to return it in an unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. In the event of an error you can cancel your order and obtain a refund.

VIII. LIMITATION OF LIABILITY

Candid Tea will not be liable for lost profits, loss of business, or other consequential, special, incidental, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party, except as expressly provided herein. To the full extent permitted by law, Candid Tea’s liability shall be limited to the amount actually paid for the purchase of products from this site. Some states do not allow the exclusion or limitation of certain damages, So the above limitation or exclusion may not apply to you.

IX. USE RESTRICTIONS

You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this Site (collectively, 'Content') are owned by Candid Tea or its licensors. You are expressly prohibited from using any Content without the express written consent of Candid Tea or its licensors. Except as otherwise stated herein, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Candid Tea, and/or the appropriate licensor. Permission is hereby granted to display, copy, distribute, and download the materials on this Site solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You may not, without Candid Tea’s express written permission, 'mirror' any material contained on this Site or any other server. Any permission granted herein terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

X. TRADEMARKS

Candid Tea is a registered trademark, service mark, and/or trade name of Candid Tea. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. Candid Tea disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorization of Candid Tea, except as necessary to accurately identify the products or services of Candid Tea.

XI. USER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, images, photographs, video clips, audio clips, graphics, tags, data, materials, information and other submissions disclosed, submitted or offered to Candid Tea or included with any hashtags provided by Candid Tea, on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, 'User Content') shall be and remain Candid Tea's property. Such disclosure, submission or offer of any User Content shall constitute an assignment to Candid Tea of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the User Content. Thus, Candid Tea will own exclusively all such rights, titles and interests and shall not be limited in any way in its use or modifications to the submission, commercial or otherwise, of any User Content. Candid Tea is not and shall not be under any obligation (1) to maintain any User Content in confidence; (2) to pay to user any compensation for any User Content; (3) to credit or acknowledge any user for User Content; or (34) to respond to any User Content. You agree that User Content submitted by you to the Site will not violate any rights of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You are and shall remain solely responsible for any User Content you submit on the Site. You agree that Candid Tea may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Candid Tea may use your information for marketing and promotional purposes.

XII. CANDID TEA'S COMMUNICATIONS STATEMENT

You agree that Candid Tea may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Candid Tea's products or services, or for such other purpose(s) as Candid Tea deems appropriate.

XIII. CANDID BUT COURTEOUS

Do not upload, post, email, transmit, or otherwise make available any content that infringes any copyright, trademark, right of publicity, or other proprietary rights of any person or entity; is defamatory, libelous, indecent, obscene, pornographic, sexually explicit, invasive of another’s privacy, promotes violence, or contains hate speech; or discloses any sensitive information about another person.

Candid Tea reserves the right, with sole discretion, to deny you access to the Website without notice, and to remove any content that does not adhere to these terms.

XIV. NO PROFESSIONAL ADVICE

The information available on the Website is intended to be a general information resource regarding the topics discussed, and is not tailored to your specific circumstance. You should not construe this as legal, medical or other professional advice. This Website is not intended for use by minors. You should evaluate all information, opinions and advice available on this Website in consultation with your Medical Practitioner or other Advisor, as appropriate.

XV. CONTESTS/PROMOTIONS

Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

XVI. COLORS

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

XVII. LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content of which Candid Tea does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

XVIII. DISCLAIMER

This site and all contents of the site are provided on an 'as is' basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Candid Tea shall not be liable for any damages of any kind related to your use of this site.

XIX. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Candid Tea, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.

XX. TERMINATION

Notwithstanding any of these Terms of Use, Candid Tea reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to, and use of, the Sites.

XXI. CONTACT US

If you have questions regarding our policies, please contact us via email at info@candidtea.com.