Frequently Asked Questions

No. However, most of our teas are organic compliant and we only work with suppliers that work with ethical tea farmers that adhere to stewardship of the environment and sustainable farming & manufacturing processes.

The product is not certified organic, but meets the criteria for organic. It is all natural, Non-GMO, absent of synthetic solvents, carriers, processing aids, preservatives and not exposed to radiation.

No. Our pyramid sachets are 100% chemical and plastic free. They are made from Soilon, a biodegradable material made from cornstarch. They’re also sealed without use of glue or staples and only contain premium whole leaf tea.

Yes. Tea doesn’t go bad in the moldy, make you sick kind of way however, it can start to lose freshness over time. At Candid Tea, we label all of our teas with a "best by" date to ensure that you experience the most robust flavors and premium quality. We recommend keeping your tea in a cool, dry, and dark place like the pantry or kitchen cabinet. Tea should always be kept out of direct sunlight and away from air and moisture to ensure optimal freshness.

Yes. Tea comes from the Camellia Sinensis plant which naturally has no affiliation with gluten grains such as wheat, barley and rye.

No. However, our tea suppliers are members of the Ethical Tea Partnership, a not-for-profit organization that has many of the same values and beliefs as the Fair Trade movement.

Both Kombucha and Aged Kombucha go through the same fermentation process that provides the beneficial probiotics, amino acids, vitamins, and polyphenols that support our health and wellbeing. The primary difference is time. Aged Kombucha ferments for over 60 days providing a tangy taste similar to apple cider vinegar.

Although Aged Kombucha and Apple Cider Vinegar both go through a fermentation process, they are quite different. Here are the primary differences:

The only difference is the tea that is used in each formulation. Each tea provides its own unique color and flavor profile. However, each variety contains the beneficial probiotics, enzymes, vitamins, and polyphenols that can help to optimize your health and wellbeing.

White tea is said to be the richest in antioxidants due to its minimal processing and helps to protect the skin from premature aging. We suggest this type to help support overall skin health.

Green tea is renowned for its high antioxidant count and metabolism boosting benefits. We suggest this type to help support overall immune health.

Pu-erh tea is highly regarded for increasing healthy bacterial flora in the small intestine and cleansing the blood of toxins. We recommend this type to help support overall digestive health.

The sediment and strands you see are the beneficial bacteria that make Aged Kombucha a probiotic rich tonic. Aged Kombucha is a living food which means that the longer it sits in the bottle, the more culture strands form. It might look disgusting but it’s totally safe to consume and very good for your gut.

We recommend taking one tablespoon daily although, you can take up to a maximum of two tablespoons per day. Be sure to mix it with at least 2 - 4 oz of water or other liquid before consuming.

Aged Kombucha is unpasteurized therefore, we advise consulting with your doctor.

Aged Kombucha is a raw, living food that is sensitive to heat therefore, we recommend storing in the refrigerator. However, it can be stored in a cool, dark pantry; just be advised that it may form a scoby which you can either ignore or remove.

As a living food, Aged Kombucha will continue to ferment and become more sour overtime therefore, we recommend consuming by the best buy date listed on the bottle.

Typically elderberry syrup is hot poured which kills the beneficial nutrients found in one of the primary ingredients, honey. Additionally many store-bough varieties contain additives like glucose syrup which is used as a thickening agent, artificial flavors to enhance the taste, and preservatives like citric acid or potassium sorbate to extend the shelf life.

Our Elderberry Syrup is always cooled to 95 degrees before adding in the honey to maintain all the beneficial properties. We never use artificial flavoring, presevatives, or additives which is why our elixir is more like juice than syrup. Lastly, we incorporate Aged Kombucha in our recipe which adds to Elderberry Elixir’s immune-boosting benefits.

We recommend one teaspoon for children ages 1 to 12 years and one tablespoon for anyone 12 years and older. If sick, take dosage every 3 - 4 hours up to a maximum of 4 times daily.

Elderberry Elixir can be taken as a daily supplement to support your immune health, during the cold and flu season as a proactive measure, or while you’re sick to help shorten the duration of your symptoms.

Our Elderberry Elixir is made without preservatives therefore, we recommend consuming by the best buy date listed on the bottle.

Elderberry Elixir is made without preservatives therefore, we always recommend storing it in the refrigerator.

Elderberry Elixir is made with organic, unpasteurized honey therefore, we advise consulting with your doctor.

Similar elderberry formulas are approved by numerous Lactation Consultants. However, we recommend consulting your doctor whenever you’re adding a new herbal remedy to your wellness routine.

No. Elderberry Elixir is made with organic, unpasteurized honey and Pediatricians recommend waiting until your baby is at least 12 months - due to botulism risk - before introducing honey into their diet.