Frequently Asked Questions

No. However, most of our teas are organic compliant and we only work with suppliers that work with ethical tea farmers that adhere to stewardship of the environment and sustainable farming & manufacturing processes.

The product is not certified organic, but meets the criteria for organic. It is all natural, Non-GMO, absent of synthetic solvents, carriers, processing aids, preservatives and not exposed to radiation.

No. Our pyramid sachets are 100% chemical and plastic free. They are made from Soilon, a biodegradable material made from cornstarch. They’re also sealed without use of glue or staples and only contain premium whole leaf tea.

Yes. Tea doesn’t go bad in the moldy, make you sick kind of way however, it can start to lose freshness over time. At Candid Tea, we label all of our teas with a "best by" date to ensure that you experience the most robust flavors and premium quality. We recommend keeping your tea in a cool, dry, and dark place like the pantry or kitchen cabinet. Tea should always be kept out of direct sunlight and away from air and moisture to ensure optimal freshness.

Yes. Tea comes from the Camellia Sinensis plant which naturally has no affiliation with gluten grains such as wheat, barley and rye.

No. However, our tea suppliers are members of the Ethical Tea Partnership, a not-for-profit organization that has many of the same values and beliefs as the Fair Trade movement.

Typically elderberry syrup is hot poured which kills the beneficial nutrients found in one of the primary ingredients, honey. Additionally many store-bough varieties contain additives like glucose syrup which is used as a thickening agent, artificial flavors to enhance the taste, and preservatives like citric acid or potassium sorbate to extend the shelf life.

Our Elderberry Syrup is always cooled to 95 degrees before adding in the honey to maintain all the beneficial properties. We never use artificial flavoring, presevatives, or additives which is why our elixir is more like juice than syrup. Lastly, we incorporate Aged Kombucha in our recipe which adds to Elderberry Elixir’s immune-boosting benefits.

We recommend one teaspoon for children ages 1 to 12 years and one tablespoon for anyone 12 years and older. If sick, take dosage every 3 - 4 hours up to a maximum of 4 times daily.

Elderberry Elixir can be taken as a daily supplement to support your immune health, during the cold and flu season as a proactive measure, or while you’re sick to help shorten the duration of your symptoms.

Our Elderberry Elixir is made without preservatives therefore, we recommend consuming by the best buy date listed on the bottle.

Elderberry Elixir is made without preservatives therefore, we always recommend storing it in the refrigerator.

Elderberry Elixir is made with organic, unpasteurized honey therefore, we advise consulting with your doctor.

Similar elderberry formulas are approved by numerous Lactation Consultants. However, we recommend consulting your doctor whenever you’re adding a new herbal remedy to your wellness routine.

No. Elderberry Elixir is made with organic, unpasteurized honey and Pediatricians recommend waiting until your baby is at least 12 months - due to botulism risk - before introducing honey into their diet.